Terms & Conditions — son101

01 Introduction & Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and son101 ("we", "us", "our", "the Platform") governing your access to and use of the son101 online casino and sports betting platform, accessible at https://son101.club and any associated mobile-optimised versions of the same service.

By completing the son101 registration process, by accessing your son101 account, or by using any feature of the son101 platform — including but not limited to placing bets, playing casino games, making deposits, claiming bonuses, or contacting customer support — you unconditionally accept and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the son101 platform and close your account.

These Terms should be read in conjunction with the son101 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and son101. In the event of any inconsistency between these Terms and any other document on the son101 platform, these Terms shall prevail unless otherwise expressly stated.

son101 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following notification of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to ensure you remain informed of any changes.

02 Eligibility Requirements

Use of the son101 platform is subject to the following eligibility criteria, each of which must be satisfied at the time of registration and at all times during which you maintain an active son101 account:

• You must be at least 18 years of age. son101 is strictly an adult platform and does not permit any person under the age of 18 to register, access, or use any service on the platform under any circumstances.
• You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. Persons who lack legal contractual capacity — including those subject to legal guardianship or court-ordered restrictions — are not permitted to use son101.
• You must not be self-excluded from gambling services. If you have previously requested self-exclusion from son101 or from any affiliated platform, and your self-exclusion period has not yet expired, you are not eligible to register or access a son101 account.
• You must register only one account per person. Each individual player is permitted to hold exactly one son101 account. Registering multiple accounts — whether under the same or different personal details — is a material breach of these Terms.
• You must not be acting on behalf of another person. All son101 accounts must be registered in the player's own name and used exclusively by the registered account holder.
• You must not be an employee, contractor, director, or close associate of son101 or any of its technology, game content, or payment service partners. Such individuals are prohibited from participating in real-money gaming on the son101 platform.

03 Account Registration & Security

To access the real-money gaming features of son101, you are required to complete the account registration process by providing accurate, complete, and current personal information. The information you provide during registration must match the details on your government-issued identification documents.

Registration Requirements

During registration, you will be required to provide, at minimum: your full legal name, date of birth, residential address, a valid email address, a current mobile phone number, and your chosen account password. You confirm that all information provided during registration is true, accurate, current, and complete, and you agree to update this information promptly if it changes.

Account Security Obligations

You are solely responsible for maintaining the confidentiality and security of your son101 account credentials, including your username, password, and any two-factor authentication codes associated with your account. You must not share your account credentials with any third party under any circumstances.

• You must use a strong, unique password for your son101 account and change it immediately if you suspect it has been compromised.
• You must notify son101 customer support immediately if you become aware of any unauthorised access to your account or any suspected breach of your account security.
• son101 will not be liable for any loss or damage resulting from your failure to maintain the security of your account credentials.
• son101 reserves the right to implement additional security measures — including identity verification checks, device fingerprinting, and IP address monitoring — to protect the integrity of all player accounts.

Account Verification (KYC)

son101 operates a Know Your Customer (KYC) verification process. You may be required to submit copies of government-issued identification, proof of residential address, and proof of payment method ownership before withdrawals are processed or before certain account features are enabled. son101 may request KYC documentation at any stage of the account lifecycle, including during registration, before the first withdrawal, or following unusual account activity. Failure to provide satisfactory KYC documentation within the timeframe specified by son101 may result in account restriction or closure.

04 Deposits, Withdrawals & Financial Transactions

All financial transactions on son101 — including deposits, withdrawals, bonus credits, and winnings payouts — are denominated exclusively in Bangladeshi Taka (BDT). son101 does not apply currency conversion charges to player transactions; the amount deposited in BDT is the amount credited to your son101 account balance.

Accepted Payment Methods

son101 currently accepts the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Payment method availability may vary depending on your location within Bangladesh and the transaction type. son101 reserves the right to add or remove payment methods at any time without prior notice.

Deposit Conditions

• The minimum deposit amount on son101 is ৳500. Maximum deposit limits vary by payment method and account tier.
• Deposits made via bKash, Nagad, Rocket, and Upay are credited to your son101 account instantly upon successful confirmation from the payment provider.
• All deposits must be made using a payment method registered in your own name. Third-party deposits — where the payment method is not registered to the account holder — are strictly prohibited.
• son101 does not accept cash deposits, bank transfers to personal accounts, or cryptocurrency payments unless explicitly stated in an updated version of these Terms.

Withdrawal Conditions

• Withdrawals are only available to fully verified son101 accounts. Players who have not completed KYC verification may have withdrawal requests held pending document review.
• The minimum withdrawal amount is ৳1,000. Maximum withdrawal limits per transaction and per day are specified in the son101 account dashboard and may vary by account tier.
• Withdrawals to bKash, Nagad, Rocket, and Upay are processed within five minutes for verified accounts during normal operating conditions. Processing times for card withdrawals may vary between 1 and 5 business days depending on the card issuer.
• Withdrawals must be made to a payment method previously used for a deposit on your account, or to a payment method verified as belonging to the registered account holder.
• son101 reserves the right to conduct enhanced due diligence checks on withdrawal requests exceeding specified thresholds. Such checks may delay the processing of the relevant withdrawal.
• Any withdrawal request that cannot be verified as legitimate may be declined, and the relevant account may be suspended pending investigation.

05 Bonuses, Promotions & Wagering Requirements

son101 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses offered by son101 are subject to the specific terms and wagering requirements published alongside each individual promotion. In the event of any conflict between these general Terms and the terms of a specific promotion, the promotion-specific terms shall take precedence for that promotion only.

General Bonus Conditions

• Bonuses are credited to your son101 account in BDT and are subject to a rollover (wagering) requirement before any portion of the bonus balance or winnings derived from the bonus balance may be withdrawn.
• The applicable wagering requirement multiplier and qualifying game types for each bonus are stated in the promotion-specific terms. Standard wagering requirements on son101 range from 20x to 40x the bonus amount unless otherwise specified.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address. Attempting to claim a welcome bonus multiple times using different account credentials is a violation of these Terms.
• Bonuses expire if not used within the validity period stated in the promotion terms. Expired bonus balances and associated wagering progress are forfeited without compensation.
• son101 reserves the right to modify, suspend, or cancel any bonus or promotion at any time with reasonable notice to affected players.
• son101 reserves the right to reclaim any bonus credited in error — including bonuses credited due to technical faults, software errors, or misuse of a promotional code — regardless of whether related wagers have already been placed.

Bonus Abuse

son101 actively monitors accounts for bonus abuse, which includes but is not limited to: using matched betting strategies to extract bonus value without genuine gameplay intent, creating multiple accounts to claim the same promotion, staking in patterns designed to circumvent wagering requirements, and exploiting technical errors or loopholes in bonus mechanics. Accounts found to be engaged in bonus abuse may have their bonuses voided, associated winnings forfeited, and accounts suspended or permanently closed.

06 Betting & Gaming Rules

All sports betting and casino gaming activity on son101 is subject to the general rules set out in this section, as well as any sport-specific or game-specific rules published within the relevant section of the son101 platform. Players are responsible for familiarising themselves with all applicable rules before placing bets or participating in casino games.

Sports Betting

• All bets placed on son101 are final once confirmed. son101 does not accept requests to cancel or amend bets after confirmation except in circumstances where son101 determines that a bet was accepted in error due to a technical fault or manifest pricing error.
• In the event of a match abandonment, postponement, or cancellation, son101 will apply the rules specific to the relevant sport and market type as published in the son101 sports betting rules documentation.
• son101 reserves the right to void any bet that was placed on an event where the result was already known at the time of placement, or where the integrity of the event has been called into question by a recognised sports governing body.
• Maximum bet limits per event, per market, and per day apply and are displayed within the son101 betting interface at the time of bet placement.
• Cricket betting markets on BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international fixtures are subject to the specific cricket betting rules published on son101.

Casino Games

• All casino game results on son101 are determined by certified random number generators operated by the respective game provider. son101 does not modify, influence, or intervene in any game outcome.
• In the event of a game disconnection during an active round, the round will be resolved according to the game provider's standard disconnection policy. son101 will credit any winnings owed upon resolution of the interrupted round.
• Minimum and maximum bet limits for each casino game are displayed within the game interface and may vary by table, game variant, and account tier.
• son101 reserves the right to remove any game from the platform at any time without prior notice, including during a player's active session. In such circumstances, any active in-game balance will be returned to the player's account.

07 Prohibited Activities

The following activities are strictly prohibited on the son101 platform. Any player found to have engaged in prohibited activities may have their account suspended or permanently closed, their balance forfeited, and may be reported to relevant law enforcement or regulatory authorities.

• Automated Betting Software: The use of bots, scripts, automated betting systems, or any software that interacts with the son101 platform without direct human input is strictly forbidden.
• Collusion: Coordinating with other players to gain an unfair advantage in any casino game, poker variant, or sports betting market is prohibited.
• Fraud and Chargebacks: Initiating fraudulent chargebacks, disputing legitimate transactions with your payment provider, or using stolen or unauthorised payment methods to fund your son101 account is a criminal offence and will be prosecuted to the fullest extent of the law.
• Match Fixing and Insider Betting: Placing bets on events where you have insider knowledge of the outcome, or participating in any scheme to fix the result of a sporting event, is strictly prohibited and will be reported to the relevant sports governing body.
• Money Laundering: Using the son101 platform to deposit, transfer, or withdraw funds derived from illegal activity is strictly prohibited.
• Multiple Accounts: Registering or operating more than one son101 account is a material violation of these Terms. son101 uses device fingerprinting, IP analysis, and payment method cross-referencing to identify duplicate accounts.
• Exploitation of Technical Errors: Deliberately exploiting software bugs, game glitches, pricing errors, or platform vulnerabilities to gain an unfair advantage is prohibited. Any winnings accumulated through exploitation of technical errors may be voided.
• Abusive Conduct: Using threatening, abusive, discriminatory, or harassing language toward son101 customer support staff or other players is prohibited and may result in immediate account closure.

08 Intellectual Property

All content, materials, software, design elements, trademarks, logos, and other intellectual property displayed on the son101 platform — including but not limited to the son101 brand name, the son101 logo, website layout, graphics, text content, and game content supplied by third-party providers — are the property of son101 or its respective licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the son101 platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, publicly display, or create derivative works based on any content from the son101 platform without prior written authorisation from son101.
• Use the son101 brand name, logo, or any other son101 trademark in any manner that implies endorsement, affiliation, or sponsorship without express written consent from son101.
• Scrape, crawl, or systematically extract data from the son101 platform using automated tools.
• Reverse engineer, decompile, or attempt to derive the source code of any software powering the son101 platform.

Game content displayed on son101 — including game graphics, audio, animations, and software — remains the exclusive intellectual property of the respective game provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or other certified providers). Such content is licensed to son101 for the purpose of offering those games to players and may not be reproduced or repurposed without the written consent of the respective provider.

09 Privacy & Data Protection

son101 is committed to protecting the personal information of all players. The collection, storage, processing, and use of your personal data by son101 is governed by the son101 Privacy Policy, which forms an integral part of these Terms and should be read carefully alongside this document.

By registering a son101 account, you consent to the collection and processing of your personal data in accordance with the son101 Privacy Policy for the following purposes:

• Account registration, identity verification, and KYC compliance.
• Processing of financial transactions including deposits and withdrawals.
• Provision of customer support services in English via live chat.
• Detection and prevention of fraud, money laundering, and other prohibited activities.
• Compliance with applicable legal and regulatory obligations.
• Delivery of son101 promotional communications where you have opted in to receive such communications.

son101 does not sell, rent, or transfer your personal data to third parties for marketing purposes. Data shared with third-party payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and game providers is limited to what is strictly necessary for the delivery of the relevant service. Full details of data handling practices, your data rights, and the data retention policy are set out in the son101 Privacy Policy available at /privacy-policy.

10 Responsible Gaming

son101 is deeply committed to promoting responsible gaming among all players in Bangladesh. The platform provides a comprehensive suite of player-protection tools and resources designed to support those who may be experiencing difficulty managing their gambling activity.

Player-Protection Tools Available on son101

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their son101 account to help manage their spending. Requests to decrease a deposit limit take effect immediately. Requests to increase a deposit limit are subject to a 7-day cooling-off period.
• Session Time Alerts: Players may configure session time alerts that notify them after a specified period of continuous play, helping them to remain aware of the time they spend on the platform.
• Cool-Off Periods: Players may request a temporary break from the son101 platform for periods ranging from 24 hours to 6 weeks. During a cool-off period, the account remains registered but all gameplay access is suspended.
• Self-Exclusion: Players who feel they need a more extended break may request voluntary self-exclusion from son101 for a minimum period of 6 months. Self-excluded accounts are closed and the player is prevented from registering a new son101 account during the exclusion period.
• Reality Checks: son101 provides in-session net win/loss summaries so players can maintain a clear picture of their actual financial position during any gaming session.

Full details of the responsible gaming tools available on son101, as well as links to professional support organisations available to players in Bangladesh, are provided on the son101 Responsible Gaming page at /responsible-gaming. son101 encourages any player who feels that gambling is becoming a problem to seek support without delay.

11 Limitation of Liability

To the fullest extent permitted by applicable law, son101 and its officers, directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the son101 platform, including but not limited to:

• Loss of funds resulting from your gambling or betting activity on the platform.
• Technical failures, server downtime, network interruptions, or platform errors that prevent access to your account or disrupt an active game session.
• Errors or delays in the processing of deposits or withdrawals caused by third-party payment providers including bKash, Nagad, Rocket, Upay, Visa, or Mastercard.
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials.
• Loss of data or account information resulting from circumstances beyond the reasonable control of son101.
• Actions taken by son101 in accordance with these Terms, including account suspension, bonus forfeiture, or bet voiding where such actions are carried out in compliance with the relevant provisions of this document.

son101 does not guarantee continuous, uninterrupted, or error-free access to the platform. Scheduled and emergency maintenance may result in temporary service unavailability. son101 will endeavour to notify players of planned maintenance windows in advance wherever operationally possible.

12 Account Termination & Suspension

son101 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion and without prior notice in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to satisfy the eligibility requirements set out in Section 2.
• Failure to complete KYC verification within the required timeframe.
• Engagement in any prohibited activity as defined in Section 7.
• Provision of false, inaccurate, or misleading information during registration or at any subsequent point.
• Suspected fraudulent, illegal, or suspicious account activity.
• Receipt of a self-exclusion request from the account holder.
• A court order, regulatory direction, or law enforcement request requiring the restriction or closure of the account.

Effect of Account Closure

Upon closure of a son101 account, any verified real-money balance remaining in the account (excluding bonus balances and winnings derived from bonus funds that do not meet withdrawal conditions) will be returned to the player via their most recently verified payment method within a reasonable timeframe, subject to any pending investigation or legal hold. son101 is not obligated to return funds to accounts closed due to violation of these Terms.

Voluntary Account Closure

Players who wish to voluntarily close their son101 account may do so by contacting the son101 customer support team via live chat. Before closing your account, please ensure you have withdrawn any remaining real-money balance. son101 will process voluntary account closure requests within 48 hours of receipt.

13 Amendments to These Terms

son101 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made to these Terms, son101 will notify active players via a prominent notice on the son101 platform, via email to the address registered on your account, or through both channels simultaneously.

Amended Terms will take effect from the date specified in the notice accompanying the amendment. If you continue to access or use the son101 platform after the effective date of any amendment, you will be deemed to have accepted the revised Terms in full. If you do not agree with any amended Terms, you must stop using the son101 platform and request account closure prior to the effective date of the amendment.

The most current version of these Terms is always available at /terms-conditions. The "Last Updated" date at the top of this document reflects the date on which the most recent amendment was made. Players are encouraged to review these Terms regularly.

14 Governing Law & Dispute Resolution

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of online gaming and e-commerce law as applicable to the digital services industry. son101 operates as an international online gaming platform and does not make any representation regarding the enforceability of these Terms under the domestic laws of any specific jurisdiction.

Dispute Resolution Process

In the event of any dispute, complaint, or claim arising from your use of the son101 platform — including disputes relating to betting outcomes, account balances, withdrawal delays, bonus terms, or account suspension — the following process applies:

1. First Contact: Contact the son101 customer support team via live chat, available 24/7 on Bangladesh Standard Time (BST, UTC+6). The majority of player disputes are resolved at this stage within 24 hours.
2. Formal Complaint: If your dispute is not resolved through live chat, you may submit a formal written complaint to the son101 support email address at [email protected]. Formal complaints will receive a substantive written response within 5 business days.
3. Escalation: If you remain dissatisfied after the formal complaint process, son101 will work with you in good faith to identify an appropriate resolution mechanism. son101 is committed to resolving all legitimate player disputes fairly and transparently.

Players agree that any dispute arising from their use of the son101 platform will be addressed through the dispute resolution process described above before any other legal or administrative action is pursued.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the son101 platform, please contact the son101 customer support team through any of the following channels:

• Live Chat: Available 24/7 directly on the son101 platform. Live chat is the fastest way to reach the son101 support team for time-sensitive queries.
• Email: [email protected] — for formal complaints and account-related queries requiring written documentation.
• Support Hours: Customer support operates 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6). Response times via live chat are typically under 5 minutes during peak hours.

son101 is committed to providing timely, professional, and helpful support to all players in Bangladesh. All support communications are conducted exclusively in English.