Player Protection First

Responsible Gaming at son101

son101 is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. We provide practical tools, clear guidance, and round-the-clock support to help every player stay in control of their gambling activity.

18+
Age Requirement
24/7
Support Available
100%
Free Self-Exclusion
SSL
Secure Platform
Play Responsibly
Built Around Player Safety

Every tool, policy, and support channel at son101 is designed with one goal in mind — keeping our players safe, informed, and in control at all times.

Strict 18+ Enforcement

son101 enforces a strict minimum age requirement of 18 years for all players. Age verification checks are conducted at registration and again before any withdrawal is processed. Any account suspected of being held by a minor is suspended immediately pending full identity verification.

Flexible Deposit Limits

Set daily, weekly, or monthly deposit limits on your son101 account to keep your spending within a budget you are comfortable with. Limits take effect immediately when lowered and can only be increased after a mandatory cooling-off period, protecting you from impulsive decisions.

Session Time Limits

Use son101's session time controls to cap the amount of time you spend on the platform in a single sitting. Once your set session time is reached, son101 will display a clear reminder and, if you choose, log you out automatically — helping you maintain a healthy balance in your daily routine.

Self-Exclusion

If you feel that gambling is becoming difficult to control, son101's self-exclusion tool allows you to block access to your account for a defined period — from 30 days up to a permanent exclusion. Self-exclusion is free, effective immediately, and cannot be reversed during the chosen exclusion window.

Time-Out / Cool-Off

Need a short break without committing to a full self-exclusion? son101's time-out feature lets you pause your account for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you will not be able to log in or place bets, giving you space to reflect and reset.

Marketing Opt-Out

Players can opt out of all promotional communications from son101 at any time, including bonus offers, promotional emails, and special event notifications. Removing these triggers can be an important step for players who are working to reduce the temptation to gamble beyond their means.

Take Control of Your Play

son101 provides a full suite of account management tools accessible directly from your player dashboard. These tools are always free to use and take effect without delay when restrictions are applied.

Deposit Control
Deposit Limits

Define the maximum amount you can deposit into your son101 account per day, week, or month. Once the limit is reached, further deposits are blocked until the limit period resets. Reducing your limit is instant; increasing it requires a 7-day waiting period.

Loss Control
Loss Limits

Set a ceiling on how much you are willing to lose across a defined period. When your net loss for the day, week, or month reaches the limit you have set, your account will be automatically restricted from further betting activity until the period ends.

Time Management
Wager Time Limits

In addition to session time limits, son101 allows you to set a maximum duration for active betting sessions. A visible on-screen timer counts down your remaining session time, keeping you aware of how long you have been playing.

Reality Check
Reality Check Alerts

Enable periodic reality check pop-ups that appear at intervals you choose — every 30, 60, or 90 minutes. Each alert shows you exactly how long you have been playing and how much you have deposited and wagered in the current session, keeping you fully informed.

Step Away Anytime
Important Notice

Self-exclusion is a serious commitment. Once activated, it cannot be reversed during the exclusion period, even if you contact customer support requesting early reinstatement. Please consider this carefully before applying.

son101's self-exclusion programme allows any player to voluntarily block themselves from accessing the son101 platform for a chosen period. Self-exclusion options available to son101 players include:

  • 30-Day Exclusion — A short-term block suitable for players who feel they need a month-long break to reassess their gambling habits.
  • 90-Day Exclusion — A three-month exclusion recommended for players experiencing recurring difficulty in controlling their betting activity.
  • 180-Day Exclusion — A six-month block for players who need an extended period away from the platform.
  • 12-Month Exclusion — A full-year exclusion providing a substantial recovery window.
  • Permanent Exclusion — An indefinite exclusion with no automatic end date. Players wishing to close their account permanently should select this option.

To activate self-exclusion, log in to your son101 account and navigate to the Responsible Gaming section of your account settings, or contact the son101 customer support team via live chat at any time. Self-exclusion takes effect within minutes of being confirmed.

During self-exclusion: All pending withdrawal requests will be processed to your registered payment method (bKash, Nagad, Rocket, or Upay). You will not receive any promotional communications from son101 for the duration of the exclusion period.

Is Gambling Becoming a Problem?

Gambling is meant to be an entertaining pastime — not a source of financial or emotional stress. Most players across Bangladesh enjoy cricket betting, slots, and live casino games on son101 without any issues. However, for a small number of people, gambling can develop into a harmful pattern that affects daily life, finances, and relationships.

Recognising the early warning signs of problem gambling is the first step toward getting the help you need. son101 encourages all players to read the checklist on the right and to reflect honestly on their own gambling behaviour.

If you answer "yes" to three or more of the questions listed, we strongly encourage you to use one of son101's responsible gaming tools immediately and to reach out to the son101 support team or an independent counselling organisation for guidance.

Self-Assessment Checklist — Answer Honestly
01
Do you find yourself spending more money on gambling than you originally intended, or more than you can comfortably afford to lose?
02
Have you tried to cut down or stop gambling but found it difficult to do so, even when you genuinely wanted to?
03
Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins or losses, or calculating ways to get more money to gamble with?
04
Have you borrowed money, sold possessions, or used money set aside for essential expenses (rent, food, bills) in order to fund your gambling activity?
05
Do you gamble as a way to cope with stress, anxiety, depression, loneliness, or other negative emotions — rather than purely for entertainment?
06
Have family members, friends, or colleagues expressed concern about how much time or money you spend gambling?
07
After losing money, do you feel a strong urge to return and gamble more in order to "win back" your losses, sometimes referred to as chasing losses?
08
Have you lied to people close to you about how much time or money you have spent gambling, or tried to hide your gambling activity from others?
If you answered yes to 3 or more questions: Please reach out to the son101 responsible gaming team via live chat or email at [email protected]. Our team is available 24/7 on Bangladesh Standard Time to assist you with account restrictions, self-exclusion, and referrals to professional support services — all confidentially and at no cost.
Guidelines for Safe Play

Whether you are a new player on son101 or a long-term member of our community, the following guidelines will help you keep gambling in its proper place — as a form of entertainment, not a financial strategy or emotional crutch.

  • Set a budget before you start. Decide in advance how much you are willing to spend in a session and stick to it. Use son101's deposit limit tools to enforce this automatically.
  • Treat losses as the cost of entertainment. Only gamble with money you can afford to lose. Never gamble with money needed for rent, food, utilities, or family expenses.
  • Take regular breaks. Step away from the platform every hour or so. Use son101's reality check alerts to remind yourself to pause and take stock.
  • Never chase your losses. If you have reached your session loss limit, stop playing. Chasing losses is one of the most common patterns that leads to problem gambling.
  • Balance gambling with other activities. Maintain hobbies, social connections, and routines outside of gambling. If gambling is your primary source of entertainment or social interaction, consider broadening your activities.
  • Never gamble under emotional distress. Avoid gambling when you are feeling anxious, depressed, angry, or stressed. Decisions made in emotional states tend to be impulsive and lead to larger losses.
  • Keep your login credentials private. Do not share your son101 account with family members, friends, or colleagues. Each player must have their own account to ensure responsible gaming tools are applied on an individual basis.
  • Use parental controls if you share a device. If you share a computer, tablet, or phone with children or younger family members, enable device-level parental control software to prevent underage access to the son101 platform.
Protecting Underage Players
18+ Platform Only

son101 is strictly an 18+ platform. Gambling by persons under the age of 18 is prohibited. son101 conducts mandatory age verification checks and will suspend any account where underage use is suspected. Players found to be under 18 will have their accounts permanently closed and any deposits returned net of any bonuses received.

Keeping Minors Safe

son101 recognises that many players in Bangladesh access the platform from shared household devices. If you share a device with children or teenagers, we strongly recommend the following steps to prevent underage access:

  • Always log out of your son101 account when you finish a session, particularly on shared devices.
  • Do not save your son101 username or password in your device's browser autofill or password manager on a shared device.
  • Consider installing parental control software on shared devices. Reputable options include Google Family Link, Apple Screen Time, and Net Nanny.
  • Keep your son101 login credentials confidential — do not write them down where young family members might find them.
  • Talk to your children openly about the risks of gambling and why it is an adult-only activity.

Reporting Underage Access

If you have reason to believe that a person under the age of 18 has accessed or registered on the son101 platform — whether a family member, a friend's child, or anyone else — please report this immediately to the son101 customer support team. Contact us via live chat 24/7 or by emailing [email protected] with the subject line "Underage Access Report". son101 will investigate and act promptly to close the account and return any funds.

Contact Responsible Gaming Support

The son101 responsible gaming team is available around the clock to assist players who have concerns about their gambling activity. All conversations are handled confidentially by trained support staff in English, operating on Bangladesh Standard Time (BST, UTC+6).

Live Chat — Fastest Response
Access live chat directly within the son101 platform. Available 24 hours a day, 7 days a week. Typical response time under 2 minutes. Ideal for urgent account restrictions, self-exclusion activation, and immediate support.
Email Support
Send your responsible gaming enquiry to [email protected] with the subject line "Responsible Gaming". son101 aims to respond to all email enquiries within 24 hours on Bangladesh Standard Time.
Account Self-Service
Many responsible gaming tools — including deposit limits, session limits, loss limits, reality check alerts, time-outs, and self-exclusion — can be activated directly from the Responsible Gaming section of your son101 account dashboard without contacting support.

All responsible gaming requests are treated with complete confidentiality. son101 staff will never share details of a player's self-exclusion or account restriction with third parties, except where required by law.

Responsible Gaming FAQ

Log in to your son101 account and navigate to the Account Settings menu. Select the Responsible Gaming section and choose Deposit Limits. You can set a daily, weekly, or monthly limit in BDT. The limit takes effect immediately. If you wish to lower your existing limit, the change is instant. Increasing a deposit limit requires a mandatory 7-day waiting period before the new, higher limit becomes active.

Self-exclusion durations on son101 range from 30 days to permanent exclusion. Once a self-exclusion is activated, it cannot be reversed or cancelled before the chosen end date — even if you contact customer support requesting early reinstatement. This is a deliberate design feature to protect players from impulsive decisions during a vulnerable period. When the exclusion period ends, you may contact the support team to request account reactivation after a mandatory 24-hour reflection period.

Any remaining balance in your son101 account at the time self-exclusion is activated will be processed for withdrawal to your registered payment method — bKash, Nagad, Rocket, Upay, Visa, or Mastercard — within the standard withdrawal processing timeframe. Bonus balances that have not yet met wagering requirements will be forfeited at the point of self-exclusion. son101 will confirm the withdrawal details via email before processing.

A time-out is a short-term account pause lasting 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is temporarily inaccessible — you cannot log in, place bets, or make deposits. Unlike self-exclusion, a time-out will automatically lift when the selected period expires, and no request to support is needed. Self-exclusion, by contrast, is a longer-term commitment with durations from 30 days to permanent, and it cannot be reversed mid-period. If you are unsure which option suits you, the son101 support team can help you choose the right tool for your situation.

Yes. Withdrawal access is maintained during a time-out period so that players can retrieve their funds at any time. You will be able to log in solely for the purpose of initiating a withdrawal request during an active time-out. Deposits and betting activity remain blocked for the full duration of the time-out. Withdrawals are processed to your registered BDT payment method — bKash, Nagad, Rocket, or Upay — within the standard processing window.

You can opt out of all son101 promotional communications — including bonus offers, special event promotions, and seasonal campaigns — at any time by visiting the Notification Preferences section in your account settings and disabling marketing communications. Alternatively, contact the son101 support team via live chat or at [email protected] and request a full marketing opt-out. Opting out does not affect transactional messages such as deposit confirmations, withdrawal notifications, and account security alerts.

Ready to Play Responsibly?

son101 gives every Bangladesh player the tools they need to enjoy cricket betting, live casino, and slots safely. Set your limits, stay in control, and play for entertainment. Our 24/7 English-language support team is always here if you need guidance.